Q: If I have my own dolly or hand truck, can I use them?
A: No, the union has jurisdiction on the operation of all material handling equipment, including dollies and hand trucks.

Q: What can I carry in or out of the facility by myself?
A: Only what you can carry by yourself (one person) in one trip, through the front door of the exhibit hall, and with no equipment (no dolly or handcart).

Q: If my booth is damaged during move-in/move-out, what can I do?
A: Unfortunately, accidents do happen. GES has very limited liability. Sponsors are strongly urged to ensure the booth and its contents from the time it leaves your facility. In the event that your booth is damaged on move-in, the contractor will do what they can to help you make your booth “event ready”.

Q: I don’t plan to move out on closing day. Will my booth and its contents be secured for the evening?
A: Do not leave anything valuable in your booth overnight. All hand-carried items should be removed promptly after the closing of the exhibits floor. Pack as much as you can before you leave the hall. Clearly label everything and inform the GES Service Desk when you intend to return to move out.

Q: How do I ship my freight to the event?
A: There are two ways to ship your freight to the event:

1) Ship in advance to the GES Warehouse. This is the preferred way of shipping your materials! By shipping in advance to the warehouse you avoid possible off-target surcharges. Freight can start arriving July 5, 2023 and must arrive at the warehouse by August 2, 2023. The warehouse will be closed on July 4th in observance of Independence Day.

2) Ship directly on-site (Marshaling Yard). Deliveries will be accepted according to the Target Floorplan. The Target Floorplan can be found in the Shipping, Drayage & Material Handling section of this website. We will be using a Marshaling Yard to accept deliveries directed on-site. The Marshaling Yard was established to ease congestion and to better utilize the available dock space at the Mandalay Bay Convention Center. Here is a brief description of how it works:

All carriers and vehicles must check in at the Marshaling Yard at the time that corresponds to their position on the targeted freight floorplan. For example, if you are in the BLUE area, your Marshaling Yard freight check-in time is from 7:00am-2:00pm (example only please check website for official time). This means that your carrier must check-in between those times or they will be assessed an off-target charge by GES. If you are in the BLUE area, your approximate unload time is 8:00am-5:00pm (example only please check website for official time). Labor should not be scheduled before this time, as your freight might not yet be in your booth. For more detailed information, please see “Marshaling Yard & Direct Deliveries Information" in the Shipping, Drayage & Material Handling Section of this website.

All inbound shipments will be weighed at the Yard and must be accompanied by a certified weight certificate and Bill of Lading.

At the Yard, drivers will be assigned a number and dispatched to the appropriate dock at the convention center as space is available. Waiting time at the Marshaling Yard should be anticipated by your carrier.