ICMI Contact Center Expo

Loews Royal Pacific Resort @ Universal Orlando

Monday, October 16 - Thursday, October 19, 2023

The deadline to order for this Show has already expired

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Quick Facts

What's Included in the Standard Booth

  • Standard Booth Package:
    Booth Size: 10' x 10'
    8' High Backwall Drape Color: Black
    3' High Sidewalls Drape Color: Black

    Please see the Show Information Section for details on the turnkey package inclusions.

    Please Note: The Facility is Carpeted.

    Please Note: Due to freight management limits, the maximum size of containers is 10' H x 10' W.

Important Dates and Deadlines

Please take notice - In the event move in or move out is during overtime, all applicable surcharges will apply.
Straight Time: Monday through Friday 8:00 AM to 4:30 PM.
Trucks signing in after 2:00 PM may be charged at the overtime rate.

*All inbound carriers must check into the advance warehouse by 2:00 PM to be guaranteed same day unloading. Loading docks become busy and cannot always accommodate late afternoon arrivals due to heavy congestion.

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Tue. Sep. 12, 2023Advance shipments may begin arriving at warehouse*: 7:30 AM
Mon. Sep. 25, 2023Discount Deadline Date for Orders Received with Payment
Wed. Oct. 11, 2023Last day for Advance Shipments to arrive at Warehouse without surcharges* 4:00 PM
Sun. Oct. 15, 2023Direct Delivery to Show Site 8:00 AM To 5:00 PM
Mon. Oct. 16, 2023Direct Delivery to Show Site 8:00 AM To 2:00 PM
Exhibitor Move-in
Mon. Oct. 16, 20238:00 AM To 5:00 PM
Tue. Oct. 17, 20238:00 AM To 2:00 PM
Show Hours:
Tue. Oct. 17, 20235:00 PM To 7:30 PM
Wed. Oct. 18, 202312:00 PM To 5:00 PM
Thu. Oct. 19, 202312:00 PM To 4:00 PM
Exhibitor Move-out
Thu. Oct. 19, 20234:00 PM To 9:00 PM
Thu. Oct. 19, 2023Carriers MUST be checked in by 7:00 PM
Thu. Oct. 19, 2023All exhibitor materials MUST be removed by 9:00 PM
Add Dates to Calendar

Shipping Addresses

Advance Shipment to Warehouse
GES
ICMI Contact Center Expo
Exhibiting Company Name
Booth #
7945 Mandarin Drive
Orlando, FL  32819
United States of America
Shipments should arrive on or between business days: Tuesday, September 12, 2023
  • Tuesday, September 12, 2023 - Wednesday, October 11, 2023

Warehouse receiving hours are:
  • Monday - Friday, 7:30 AM to 4:00 PM; Closed 11:30 AM to 12:00 PM & Holidays.

Please refer to the GES Warehouse Closure Calendar for official closure dates.

*All inbound carriers must check into the advance warehouse by 2:00 PM to be guaranteed same day unloading. Loading docks become busy and cannot always accommodate late afternoon arrivals due to heavy congestion.

Direct Shipment to Exhibit Site
GES
ICMI Contact Center Expo
Exhibiting Company Name
Booth #
Loews Royal Pacific Resort @ Universal Orlando
6300 Hollywood Way
Orlando, FL  32819-7614
United States of America
Shipments should arrive on:
Sunday, October 15, 20238:00 AM To 5:00 PM 
Monday, October 16, 20238:00 AM To 2:00 PM 

GES Logistics

Shipping to the Show with GES Logistics - We Can Ship It For You

Let us handle all your shipping needs and enjoy priority move-in/move-out and more.

With decades of trade show experience, GES Logistics understands your transportation needs. As the Official Services Provider for your show, we offer a variety of fully integrated services and competitive rates that include:

  • One-way or roundtrip shipping to and from the show floor.
  • Priority move-in/move-out.
  • Online tracking 24/7.
  • Show site GES support team.

Roundtrip domestic logistics for non-local shipments of 5,000 lbs or less is called Transportation Plus and also gets you:

  • 10% off material handling.
  • Free weight certificate.
  • No carrier wait time fees.
  • All GES tradeshow services within one invoice (No need to track invoicing from other carriers).

GES will not act as Importer of Record (IOR) or Ultimate Consignee regarding exhibitor freight and will not provide a Power of Attorney to any entity regarding exhibitor freight.