Dear Exhibitor,

Thank you for participating at Natural Products Expo East 2017. We would like to introduce ourselves as your Client Services Specialists. We are here to help you plan a successful show and answer any questions you may have. Please take a few minutes to read this Exhibitor Services Kit (ESK) carefully as many things have changed this year.

New This Year:

• Booth Rules and Regulations – many changes have been made this year that will affect all booth types. Please be aware that the NEW Booth Rules and Regulations will be strictly enforced.
• Carpet/Flooring: ALL booths are required to have floor covering/carpet (except for tabletops).
• Booth Approval Form: ALL booths (except for tabletops) will be required to submit drawings or pictures of their booths for approval by August 21, 2017. See the Booth Rules and Regulations for more details.
• Move-In: Advance Warehouse Move-In is REQUIRED for ALL Level 300 and 400 booths.
• Cold/Frozen Storage: Shipping procedures for cold/frozen storage have changed this year. NO COLD/FROZEN PRODUCT WILL BE ACCEPTED IF SHIPPED TO THE ONSITE ADDRESS and will be redirected at Exhibitors expense. Please review the Instructions for Cold Storage Warehouse Shipping and Delivery.
• Hand-Carry/Cartload and Private Owned Vehicle (POV) Delivery: If you are transporting your materials to the show yourself, please carefully review the Marshaling Yard and Hand Carry section for more information.

Show Information:

All inbound exhibit material and equipment is specifically targeted for delivery by booth number. Please refer to your Assigned Move-In Information & Target Floor Plans for your scheduled date and time. We encourage you to utilize the Advance Warehouse for shipping. 

Booths must be show ready by:  Wednesday, September 13, at 5pm (this applies to all booths except those moving in on Thursday morning).

Exhibitors with booths on Level 300 and 400 are required to ship all freight to the Advance Warehouse. Please refer to your Assigned Move-In Information and Target Floorplans for your Exhibitor Set-Up Date and Time.

Official Vendors and Ordering Information:

Natural Products Expo East has partnered with several service providers to offer you everything you need to have a successful show. All services and/or furnishings should be ordered in advance to save you money and ensure a timely move in.  Use the Critical Dates Checklist or the Important Dates and Deadlines to keep track of important deadlines and official vendor information.

Hotel & Travel Information:

onPeak is the official housing partner for the Natural Products Expo East. Booking within the official housing block will provide the best rates at official hotels. You can reach onPeak at 1-800-388-8812 or Online. Please be advised that onPeak is the ONLY housing company authorized to use the Natural Products Expo East name and/or logo and it is the only company allowed to represent itself as a Natural Products Expo East housing partner.

Shipping Information:

All exhibitors are encouraged to ship in advance to the GES warehouse to avoid onsite wait times. If you are shipping to or unloading at show site please follow the assigned target move-in schedule for items to arrive onsite. Failure to adhere to your assigned time will result in off-target charges and fees.

Exhibiting Tips:

Whether this is your first show or your 100th, we have put together some helpful tips to maximize your ROI at the show. These can be found in the How to Save Money and How to Navigate the ESK sections of the ESK.

Environmental Responsibility:

Exhibitions and events, by their very nature, create waste and for that reason Natural Products Expo East is proud to continue our Sustainability Program. We recognize our trade show has an impact on the environment and through our Sustainability Program we are striving to identify, understand, and address these impacts. Exhibits should strive to utilize recycled, renewable and energy efficient materials whenever possible. More information can be found under the Show Information tab.

If you have any questions, please don't hesitate to contact us.

Sincerely,
Jill, Deanna and Sarah

Jill Ramar ¦ Client Services Specialist
AK, AL, AR, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MD, MI, MN, MO, MS, MT, NC, ND, NE, OH, OK, OR, SC, SD, TN, TX, VA, WA, WI, WV, WY

Deanna Brown ¦ Client Services Specialist
AZ, CA, NM, NV, UT

Sarah Quinlan ¦ Client Services Specialist
Africa, Asia, Australia, Canada, Europe, Latin America, Middle East, New Zealand, South America
CO, CT, MA, ME, NH, NJ, NY, PA, RI, VT

Natural Products Expo East 2017
p.866-458-4935 ¦  expoeast@newhope.com