Sneeze guards and/or clear dome food covers/tents are required to protect open food products from contamination, such as insects or dirt.
- Sneeze guards and food domes can be ordered from any restaurant supply store or by googling “Sneeze Guards or Food Covers”.
A few resources:
Tips for Sampling
- For cost-effective sampling, only distribute samples to customers and prospects who have entered your booth to discuss your product.
- Sampling further inside of the booth encourages attendees to stop in and speak with you.
- Sampling at the edge of your booth encourages attendees to taste and keep walking.
- An appropriate sample size is typically a bite or drink. After attendees’ express interest, offer a larger sample.
How many samples do I need?
- Determine the number of product demos one person can make in an hour
- Multiply that by the number of hours of the Show (e.g., 12 hours)
- Multiply the results by the number of Exhibitor staff in the booth
- Review the final numbers with your staff
Hemp-based CBD Sampling
SupplySide West and Mandalay Bay deem it permissible for exhibitors to have samples, demonstrations, and products that include hemp-based CBD.
MGM Resorts / Mandalay Bay is only authorizing hemp-based CBD. The term ‘hemp’ means the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”
Hemp-based CBD Sampling Size Guidelines
- Hemp-based CBD beverages are limited to a maximum of two (2) ounce servings. Beverage products for sampling may not contain CBD isolate.
- Hemp-based CBD Food items are limited to one (1) ounce servings. Food/Supplement products for sampling may not contain CBD isolate.
- Full-size, sealed food, beverage or product will NOT be allowed to be distributed.
- For more information on reviewing your cannabinoid products and determining their eligibility, see below SupplySide West’s Compliance Program Policy or contact us at SupplySideCompliance@informa.com.
- If you observe an attendee taking more than one sample, please contact your Floor Manager immediately.
- Move all samples and displays to the rear of your booth. Post signs stating that attendees may take only one sample.
- All samples should display a label with its common name and ingredients.
Details regarding sample handling may be found in the Food Safety & Sampling Guidelines.
SupplySide’s Hemp and Cannabinoid Program Policy
Please Be Aware:
- Federal, state and local laws regulating cannabinoids differ. Our Compliance Program accepts products that we perceive fall within FDA's current exercise of enforcement discretion with respect to cannabinoid products. Acceptance as an exhibitor and approval for the exhibition of any cannabinoid product at a SupplySide event is NOT a determination that the product complies with all local, state, and federal laws; neither is it nor is it intended to be, legal advice. Exhibitors should always seek the advice of a qualified attorney. Please contact us at SupplySideCompliance@informa.com if you have any questions regarding CBD or other cannabinoid products.
Hemp-based CBD Review Criteria:
When reviewing cannabinoid products, our highest priorities are safety, transparency, truthfulness, reliability, and responsibility.
- Products cannot contain more than 0.3% THC
- Disease claims and all claims explicitly rejected by FDA, e.g. chronic anxiety, are prohibited
- All statements must be substantiated
- Transparency, clarity, and truthfulness in labeling are required
- Responsibility and care for vulnerable populations are required
- Vapes and vape accessories are prohibited
- Devices, including patches, are required to have appropriate FDA clearance (510k, PMA, registration and/or listing)
- Exhibit review and approval is on a product-by-product basis
Dismantling:
Exhibitors will not be permitted to dismantle their exhibits or do any packing prior to Show close. This policy will be strictly enforced.
Electrical Equipment:
Please contact Mandalay Bay Convention Center (Edlen) to order electrical services and review venue policies.
Exhibitor Appointed Contractors:
Please refer to EAC section of the Exhibitor Service Kit for details and links to online submission.
Federal Tax ID (Informa will not give out its tax ID):
Please be advised that under no circumstances will Informa, GES, or the convention center provide their Federal Tax Identification numbers for international shipments entering the United States. It is the responsibility of the exhibitor to engage the services of a freight forwarding company/customs broker that can help facilitate the proper clearance of its exhibit material. This includes shipments entering the United States over the borders using the exhibitor’s company owned or privately owned vehicles.
For your convenience we have secured the services of GES Logistics to assist with clearance of goods through customs. Please contact- GESLogistic_International@ges.com.
Fire Laws:
Please read and understand the Fire Regulations located under Regulations and Guidelines in the online ESK. All materials used in exhibit construction, decoration or as a temporary cover must be certified flame retardant. A sample must be available for Fire Marshal testing.
- Crates, packing material and wooden boxes may not be stored in or behind exhibit booths, back drapes, display walls or inside the display areas.
- The Clark County Fire Department requires special permits for the following:
- Liquid or gas-fueled vehicles or equipment
- Hot Work Operations
- Display/Operation of any heater, heat-producing device, open flame
- Use or storage of flammable liquids, compressed gas or hazardous materials
- Generators
Music Licensing:
It is the responsibility of the exhibitor to pay all royalties, license fees, or other charges due to any person or entity for any music or other entertainment played within the exhibitor’s contracted space. Exhibitor must obtain music performance rights licenses through ASCAP and/or BMI (and any other necessary performing rights associations) if exhibitor intends to use copyrighted music in its booth.
Moving Displays/Lighting:
Lighting instruments must be focused so as not to interfere with adjacent exhibits. The use of any stem mounted halogen or other fixtures employing a non-shielded halogen bulb is NOT allowed.
Onsite Sales:
No direct/retail selling is permitted on the Show floor. Attendees may place orders with exhibitors for products/services at the Show, but the product or service ordered/purchased must be delivered to the attendee after the close of the Show. No soliciting of attendees shall be permitted in the aisles or in other exhibitors’ booths. Signs showing the prices of items must not be displayed.
Personnel:
Booth must be staffed the entire time.
Photography/Videography Restrictions:
- Exhibitor may take photos or videos of its displays; however, exhibitor is not permitted to directly take pictures of any other display or instruct others to take such pictures without written permission of Show Management and the exhibitor whose display is being photographed.
- Exhibitors may not broadcast (either live or on a delayed basis), tape or record on hotel property for any purpose or by any means without receiving written permission from Show Management and the Mandalay Bay.
Drones:
Drones are NOT allowed at any time on or off property.
Escalators:
The transportation of dollies, luggage, boxes or freight on escalators is not allowed.
Parking Policy:
- Any vehicle parking in a red zone or in any zone labeled “No Parking” will be towed at the owner’s expense without notice.
- Oversized vehicles cannot park on property.
Floor Load Limits:
The floor load limits may not exceed 250 pounds per square foot, live load. Any exhibit exceeding this limit will require special handling to distribute the load.
Privately Owned Vehicles/Hand Carried Items:
Please contact GES at 800-801-7648.
Roaming Characters:
Roaming characters are not allowed at the Show. Any character in costume must stay within your contracted exhibit space. If roaming characters are found on the Show floor, they will be sent back to the exhibit space. If the roaming character is spotted again, the individual’s badge will be confiscated, and the individual will be asked to leave the Show floor.
Security:
Show Management, the building operator, the official exhibit services contractor (GES), and the security company (DTA Security Company) provide a measure of protection, such as providing perimeter security, but only you and your staff are responsible for your valuables. Some exhibitors hire designated booth guards to assist in this process.
We have found that theft at trade shows is most likely to take place during the set-up and dismantling (move-in and move-out) of exhibits. You are responsible for the safety of your booth and all exhibit and personal items. Additional Security can be hired through Mandalay Bay Exhibitor Services.
In order to ensure the best possible protection, we would like your cooperation working within the following guidelines to help safeguard your exhibit and your products.
- Don’t identify the product or manufacturer on the outside of cartons, crates, boxes, etc. Mark these numerically to indicate the total being shipped (1 of 6, 2 of 6, etc.).
- Stay with your exhibit until your empty cartons are delivered and your goods are packed, sealed and properly labeled.
- Products or equipment given away should be accompanied by donation stickers available on the last day of the Show.
- Use "empty” containers for display purposes.
- After Show hours, cover your display and products.
- If you observe an attendee taking more samples than normal, please contact your floor manager. See Hemp-based CBD Sampling for separate details regarding samples.
- Move all samples and displays to the rear of your booth. Post signs encouraging attendees to take only one sample. See Hemp-based CBD Sampling for separate details regarding samples.
- Do not leave any items of value in your booth overnight. If you order in advance, GES has security cages available for equipment and larger items. You will need to supply your own lock and key for security cages rented from GES.
- Be sure you make all arrangements for your outbound shipping prior to leaving the Show floor.
- Be sure to turn in your Bill of Lading to the GES service desk after your freight is packed and ready to be picked up. Do not leave it in your booth with your freight.
- Remove all old labels from inbound shipping and apply new labels for outbound shipping.
- At the close of the Show, you may begin to pack up products within your exhibit space. Keep all aisles clear of crates, boxes and cartons until the carpeting has been rolled up in front of your booth.
Subletting booth space:
Please refer to the exhibit space contract.
Suitcasing/Soliciting:
Only exhibitors that have contracted with Show Management are permitted to promote their products, services or company at the Show. Unless a marketing opportunity has been contracted by the exhibitor, all company promotion and product sampling must occur within the contracted booth space. This includes, but is not limited to:
- Approaching exhibitor booths to sell products
- Leaving and/or distributing product information in public spaces and Show floor aisles
Exhibitors violating this policy will be sent back to their booth space and materials left will be recycled. Attendees violating this policy will be asked to leave the Show and forfeit their badges. Any "suitcasers" should be reported to the Show Office. Repeated violations will be reported to Security and may result in loss of priority points.
We make every effort to ensure exhibitors will not be solicited in their booths. However, this does occur at trade shows. Should you be approached in your booth, kindly take down the name and company of the solicitor and provide the information to the Show Office or your floor manager.
Termination Rights:
Show Management reserves the right to terminate at any time the privileges of any exhibitor if Show Management determines, in its sole discretion, that an exhibitor is conducting its exhibit in such a fashion that might reflect unfavorably upon Show Management or the Show. In the event of termination by Show Management, the exhibitor shall promptly remove all equipment and personnel from the exhibit area. No portion of payments paid or owed to Show Management on account of said exhibit shall be refundable.
Union Jurisdictions:
Please make sure you read and understand the Show Site Work Rules in the GES section of the ESK.
Vehicles on Show Floor:
Please refer to GES at 800-801-7648.
Violation:
Violation of any of these regulations on the part of the exhibitor or its employees or agents shall, at the option of Show Management, constitute cause for the termination of the exhibitor contract for exhibit space and could cause the exhibitor to be expelled from the Show. In the event this action is taken, the exhibitor will forfeit all fees paid and incur all related costs.
Violation Show Policy Enforcement Procedure:
- An exhibitor or attendee in violation of this policy will receive a verbal warning by the Floor Management Team
- If the exhibitor continues to violate this policy, a written warning will be delivered by the Floor Management Team
- If an attendee continues to violate this policy, their badge will be removed for the remainder of the show
- If the exhibitor continues to violate this policy despite the two official warnings, the booth will be closed for the remainder of the day
- Electrical power will be removed if applicable
- Drape will be placed at the front of the booth along with a sign stating “Closed due to Policy violation”
5. If a violation continues the following day, the booth will be permanently closed and/or removed from the show floor for the remainder of the show. (Booth fees are non-refundable)
Please be advised that exhibitors receiving three violations will jeopardize their booth location at future SupplySide West events. Complaints of regulation violations may be made directly to the Floor Management Team.
Waste Management:
Trash removal service is provided during Show hours and immediately after daily Show closing in the following areas: exhibit hall aisles (excluding exhibit booths), corridors, public space and areas used for meetings. Janitorial services are provided in restrooms throughout Show hours.
Exhibitors are responsible for cleaning their own booths (including but not limited to trash removal and vacuuming) or ordering service through GES. Show Management and GES are committed to reducing our environmental impact on the earth.
By incorporating environmentally-friendly practices into your trade show presence you will encourage your customers and peers to follow. Green business is good business!
IN ADDITION TO THESE RULES AND REGULATIONS AND ALL OTHER TERMS AND GUIDELINES SET FORTH IN THIS ESK, ALL EXHIBITORS MUST COMPLY WITH THE TERMS AND CONDITIONS APPLICABLE TO THE EXHIBIT SPACE CONTRACT AND ALL POLICIES, DIRECTIVES AND STANDARDS PUBLISHED ON THE SHOW WEBSITE OR OTHERWISE PROVIDED BY SHOW MANAGEMENT RELATING TO THE SHOW.