Important Information

• Please send Refrigerated/Frozen shipments to the direct/showsite address.
• Reminder: Confirm storage deliveries the previous day prior to 2:30 PM at the GES Exhibitor Success Central labor desk.
• 8:00 AM is the latest request time in order to ensure timely delivery.
• New orders placed onsite are subject to schedule.
• You will be billed for each delivery scheduled.
• Cold Storage labor will be required to move your product from the GES refrigerated and freezer trailers to your booth. Cold Storage labor will be required to move your product from your booth to the GES refrigerated and freezer trailers.
• Please order deliveries from storage as needed. If a forklift is required for delivery please order separately.

Storage & Delivery of Product by Day:

• There will be no deliveries 90 minutes prior to show open.
• Use the correct shipping label for the type of product (i.e., refrigerated, frozen) you are shipping.
• Label all products with your company name, booth number, type of product, and day/date of desired delivery. If you do not properly label your product for delivery this could cause a delay in delivering your product to your booth.
• Delivery to your booth is not automatic; You will have to place a labor order for each cold storage delivery or pick up for your booth. You should also Indicate the day you want the product to be delivered to your booth by circling the correct day on the shipping label for that box/carton.
• Due to the large volume of deliveries each day, GES pulls and delivers full cases or pallets of products marked by day or date. If you provide a "shopping list" of items to be delivered (i.e., 1 strawberry, 2 bananas, 5 blueberries, 3 apples), you may incur additional labor costs for compiling specific items to be delivered. A delivery list of the product to be delivered from storage must be confirmed by 2:30pm, the day before scheduled delivery, with description and quantities, at the cold storage desk to ensure accuracy of items pulled.
• There will be a labor charge for each access to and from the refrigerated/freezer units. To have the product brought to/from the booth or trailer, a labor order must be placed at the GES Cold Storage desk.
• It is highly recommended that you place your delivery/pickup orders as early as possible as there are a finite number of deliveries/pickups that can be accommodated at any given hour. Please Note: There are no deliveries or pickups in the hour before the show opens on each show day.
• GES delivers in the hour and not at a specific time i.e., if you place an order for 7:30 am, your product will be delivered between 7:00 AM - 8:00 AM.
• A representative must be in your booth at time of delivery. GES will not be responsible for product compromised that is left in your booth during the delivery hour requested.
• Labor for product inspection, sorting, or labeling must be ordered separately from delivery labor and will be billed a minimum of one (1) man-hour. This labor will be based on availability. This can be pre ordered.
• Exhibitors are not allowed on the Cold Storage Dock.

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