The unloading of your exhibit materials, delivery to your booth, handling of empty containers to and from storage, and removal of your materials from your booth for reloading onto your outbound carrier. This is not to be confused with the cost to transport your exhibit material to and from the event.

• Storage of materials for up to 34 days prior to your show.
• Delivery of Shipments to your booth by your published set-up time.
• Some convention centers and hotels do not have facilities for receiving or storing freight.
• Saves valuable set-up time.

• Remove all old shipping and empty storage labels.
• Print Advance Shipping labels.
• Order Material Handling/Drayage.
• Remember to confirm receipt of your shipment prior to leaving for the show.
• All shipments must have a bill of lading or delivery slip showing the number of pieces, weight, and type of merchandise.
• Certified weight tickets must accompany all shipments.
• Take the time to ensure that your display and products are packed neatly and securely.
• Do not ship uncrated materials to warehouse.
  For a rate quote please call GES Logistics at 1.888.454.4437.

• Consign all domestic shipments c/o GES.
• Do not consign international shipments c/o GES; however, please contact our international division at: GESLogistic_international@ges.com.
• Remove all old shipping and empty storage labels.
• Fill out and attach enclosed Direct Shipping labels.
• Complete the Material Handling Information Sheet.
• All shipments must have a bill of lading or delivery slip showing the number of pieces, weight, and type of merchandise.
• Certified weight tickets must accompany all shipments.
• Take the time to ensure that your display and products are packed neatly and securely.
• If you are shipping your carpet and/or lighting truss, make sure it is loaded last so it can be unloaded first.
• For a rate quote please call GES Logistics at 1.888.454.4437.

Select a carrier with experience in handling exhibition materials. Make sure to give your carrier explicit information as to where and when to check in (reference target date schedule) and discuss wait times. Delivery and pick up times are often out of the range of "normal" delivery hours, make sure your carrier is committed to meeting your target dates and times. While making shipping plans to the Show, also plan for the return shipment. For a rate quote please call GES Logistics at 1.888.454.4437.

Confirm your delivery date and time with your carrier, and have all pertinent shipping information in the hands of your representative at show site. You may also want to review the return of your Goods at the end of the show. GES Logistics domestic shipments can be tracked online by going to: https://ordering.ges.com/logisticstracking.

Handling charges are based on the weight of the freight. Shipments are billed by the hundred weight and rounded up to the nearest hundred. Minimum per Shipment may apply, see Material Handling/Drayage for details. Please prepay all shipping charges - GES cannot accept or be responsible for collect shipments. Crated and uncrated shipments must be separated and clearly identified on separate bills of lading with separate weight tickets - otherwise GES will invoice the entire load at the Uncrated rate.

• Crated - Material that is skidded, or is in any type of shipping container that can be unloaded at the dock with no additional handling required.
• Uncrated - Material that is shipped loose or pad-wrapped, and/or unskidded machinery without proper lifting bars or hooks.
• Special Handling - Defined as shipments that are loaded by cubic space and/or packed in such a manner as to require special handling, such as ground loading, side door loading, constricted space loading and designated piece loading or stacked shipments. Also included are mixed shipments and shipments without proper delivery receipts.
• Overtime Surcharges - Shows that move-in or move-out on weekends or after 5:00 PM during the weekday, may be subject to additional overtime surcharges. See Material Handling/Drayage for details.

• If advance freight is received before or after the published deadline date for shipments to arrive at the warehouse. See Material Handling/Drayage for details.
• Freight shipments sent to the show after it has opened.
• Freight shipments that are received at showsite that do not meet their published date and time.
• Shipment Surcharges - A surcharge will be incurred per shipment for those that are received with incomplete information on shipping labels identifying company name and booth number and/or shipments that are left on the show floor at the end of the show with no labels and no bill of lading turned in.

If your material requires specialized rigging equipment, please notify us promptly so that we can make arrangements. When possible, supply your own rigging equipment with shipments and pre-rig your material.

Properly labeled empty shipping cartons will be picked up, stored, and returned after the show. Labels are available at the GES Exhibitor Success Central® or from your GES Service Executive and are for empty storage only. Depending on the size of the show, it can take from two to twelve hours to return empty crates. Do not store any items in crates marked "empty." GES has no liability for damage to crates or items sent to empty storage in crates.

An OMHF (Pre-Printed Bill of Lading (BOL) and Outbound Labels Request) must accompany all outgoing shipments. Shipping information, outbound forms and labels will be available at the GES Exhibitor Success Central®. Exhibitors selecting non-official carriers will need to make their own arrangements for pickup. Make sure that someone from your company will be on-site to oversee the outbound shipment of your display and product.

1. Return to either the GES Warehouse or the Heavy Warehouse; depending on size of freight (additional charges will apply)
2. Re-route freight through GES Logistics (additional charges will apply)
3. Re-route freight to a different carrier of your choice. EXHIBITOR MUST SIGN FOR RELEASE OF FREIGHT TO THE NEW CARRIER BEFORE THIS WILL HAPPEN. (GES reserves to the right to refuse the release of freight to a new carrier without a signature from the exhibitor indicating the new carrier of choice)

• Liability - GES is liable for loss or damage to your goods only if the loss or damage is caused by GES negligence.
• Sole Relief – If found liable for any loss, GES' sole and exclusive maximum liability for loss or damage to Customer's Goods is limited to $.50 (USD) per pound with a maximum liability of $100 (USD) per container, or $1,500.00 (USD) per shipment, whichever is less.

All of your goods should be insured by your own insurance policy. Although we do our best to handle your goods as our own, there are many variables in shipping and handling that can affect your exhibit and products. GES has published GES Terms and Conditions of Contract that are in this exhibitor service manual. Please read them carefully. It is recommended that your goods be insured.

Customer acknowledges that the show site and surrounding areas are active work zones. Customer, its agents, employees and representatives are present at their own risk.