Important Rules for Unloading Personally Owned Vehicles (POV)
Exhibitors bringing exhibit materials in personal vehicles (POV) will be required to obtain a DOCK PASS at the Freight Desk in order to gain dock access.

Exhibitors may hand carry what one person can carry in one trip, provided they do not use any material handling equipment such as forklifts, flatbeds, dollies, etc. GES representatives will have the sole responsibility in determining the loading and unloading procedures on the docks in each facility.

• To facilitate the move-in and move-out of Exhibitors with small exhibit material shipments, cartload service is available for one (1) laborer with one (1) pushcart, for one (1) trip. Services can be made one way from the dock to your booth or your booth to the dock.
• This service is for those who have small hand carry items all of which must fit on a 2' x 6' push cart, in one trip only. If you arrive with a truck, van, trailer, or truck with trailer filled with exhibit material you will not qualify for this service and will be redirected.
• A cartload is eight (8) pieces or less, weighing less than 200 lbs. total. There is one cartload allowed per booth.
• Your vehicle must unload on the receiving dock of the exhibit hall. GES personnel will direct vehicles. The cart is not authorized to enter or go to any parking structure. There must be two (2) people with the vehicle; one person to go with your product to the booth space and one person to remove your vehicle from the unloading area to the parking area.
• Freight that is too large or heavy will be charged Material Handling rates. No personal trucks (one (1) ton & over), no rental trucks, trailers, or bobtails will be unloaded through cartload service.

To support your event planning for Palmer Events Center, GES would like to point out the following information related to POVs.

• All POVs and individuals wishing to gain access to the docks must check in with the GES dock foreman. The registered booth name, number and identification will be required.


• Drayage services provided for POVs are subject to the material handling rates as outlined on Material Handling/Drayage Services.


• Loads will be weighed on a scale at the exhibit hall dock. Items are weighed to ensure accurate material handling billing.


• At close of show exhibitors obtain an Outbound Material Handling Form from the GES Servicenter. Exhibitors who will be removing their items via a POV must have this form signed and dated by a GES Service Representative.


• This authorized Outbound Material Handling Form is required to gain access to the docks for outbound material handling services. This paperwork must be in the hands of the POV driver (please do not leave in the exhibit hall).


• It is difficult to project the number of exhibitors who will utilize POV material handling services. POVs are served on a first come, first serve basis and need to follow the times outlined on the Show Information Sheet for a smooth process. Exhibitors planning to remove items immediately at show close should anticipate a two-hour window for these services at the facility.


• Exhibitors may park in the facility parking lots and hand carry items into the exhibit hall (without the use of wheeled carts or dollies). This restriction is for safety purposes and to reduce damage to entrance ways and common areas of the facility.


• Please do not park POVs in any of the public areas near the building as Palmer Events Center Security may ticket or tow.

GES makes it a priority to service POVs in an efficient manner through the material handling process. For additional questions please Contact Us.