Natural Products Expo West - North

Anaheim Convention Center North

Wednesday, March 13 - Friday, March 15, 2024

The deadline to order for this Show has already expired

Electrical Services Frequently Asked Questions

Questions



Answers

How do I know how much power I need?

Step 1: Gather a list of all electrical equipment to be power in the booth.
Step 2: Notate in where in your booth space the items will be placed.
Step 3: Retrieve the power required on the equipment tag of each item.
Step 4: Calculate how much power will be required for the areas requiring items in your booth.
Step 5: Combine the wattage for the 110/120volt devices and select outlet that meets or exceeds this total.

Reminder: You must order separate outlets for each electrical item with a minimum of 5 amps at each location.

Is this price listed for power per day?

No, the prices listed on the Electrical Outlets Price List are for the duration of the show.

What do the electrical packages mean to me?

Electrical Outlet Packages for floor and overhead power are inclusive of outlet, material, equipment, installation, hook-up 208v or higher and dismantle labor: One cord per outlet and one adapter for hook-up.

Packages are provided for ease of ordering electrical services as well as budgeting purposes. Providing a one stop shop with one flat price.

Where does the power come from?

At the Anaheim Convention Center, all the halls have catwalks available which means the power will drop from the ceiling. 380volt/480volt power must be run overhead for safety reasons. Additional costs apply. Due to building specifics, power requested in the Lobby areas and Meeting Rooms, may apply additional labor, truss, and materials to get the power to the location requested. No outside external additional power sources are allowed. All show power must be provided by the official Electrical Service Contractor unless special approval is provided.

Where will my power be located?

For inline and peninsula booths, power will be located on the back side of your booth space when ordering outlet with no distribution. If you require distribution of power to other locations within your booth space, Electrical Outlet Packages must be ordered along with an electrical diagram submitted.

For island and pavilion booths, Electrical Outlet Packages are required. Exhibitors will need to provide a diagram indicating where the main power source needs to be.

In the following diagrams, the symbol [X] represents the approximate location of power outlets when a floor plan has not been provided. If the diagram is not received before show move-in, power will be installed based on these diagrams. Any movement of power source or request of additional cabling after installation, will be charged on time and material basis along with motorized equipment.



One drop will be provided within the booth when power source is in the ceiling or one location on perimeter when power is in the floor.

What is a Main Drop Location (MDL)/Additional Drop?

MDL is the main power source located in your booth.
Power can then be distributed from this point or choose to have only drops placed in your booth.
Be sure to choose a location in your booth where the drop(s) can be hidden and out of sight.

How many places do I have to plug into?

Inline booths have two connection points to plug into.
Power strips can provide additional sockets but keep in mind of the power ordered for your booth space.
Power strips trip at 1500 watts/15 amps. Use the power strip at a 2000watt outlet, the location will drop to the use of 1500 watts/15amps.

Any voltage higher than 120 volts, provide one connection point only and require labor. Power strips cannot accommodate the higher voltage.

Do I need 24 hour power?

Only if you have equipment (i.e. programmable, refrigerators) that requires power service to be on throughout the entire show.
Power is on 1/2 hour before the show opens and turns off ½ hour after the show closes – on each show day.

When will my power be turned on?

Building lighting is 50% capacity during move-in and move-out hours. 100% full facility lighting will start approximately a 1/2 hour before the show opens and back to 50% capacity a 1/2 hour after the show closes each day.

When will my power be turned on during move-in?

Every attempt is made to have power turned on by the end of day on exhibitor’s target date.
Booths by freight doors are done as soon as space becomes available.
Any special requests, please visit us at the GES Electrical Service Desk.

Do I need lighting?

Facility lights for indoor booths will be turned on during show hours.
Additional lighting enhancements are available through the ordering site.

Can I hang my own lights, or do I need to order labor to hang the lights?

Exhibitors (not EAC’s) may hang up to 4 arm lights per total booth space if the power does not exceed 2000 watts/20 amps.
If lights are EAC owned, boothwork labor is required.

For lights ordered from GES
Inline and Peninsula booths that require placement in the back of the booth, labor is included in the price of the lights.
Peninsula and Island booths that required placement away from the main power source and throughout the booth space, booth work labor is required.
Lights hung over 12 feet require scissor lift, billed equipment time and material.

Do I need to order power for the lighting I use in my booth?

Power needs to be ordered for any lights brought in by an exhibitor or EAC.
Power is included for the lights ordered from the Lighting Order Form.

How do I know if I need to order labor?

The Electrical Outlet Packages is inclusive of Floor Work installation and dismantle labor. Floor work labor is the distribution of power under carpet within your booth to the designated locations. Once the Package Outlet is ordered, the system will prompt you to provide a date and time to perform the labor with your supervision, or if you would prefer the labor performed prior to your arrival, you may choose Okay To Proceed.

The Electrical Outlet Packages for 208v and higher, includes the hook-up installation and dismantle labor to connect the power to your electrical apparatus. You will be prompted to provide a date and time for when the hook-up labor needs to be performed in your booth space.

Booth work labor and equipment rentals are required for the installation and dismantling of lighting, hanging signs, monitors, truss and motors. Dismantle labor for booth work labor and equipment is calculated at 50% of the installation. This is based on the date and time of when the show closes and move-out time frames (overtime rates may apply). This is an automatic charge and does not need to be scheduled.

Electrical Rental ordering

Can I use my own cords and plug strips?

Exhibitor owned cords and plug strips can only be used for booth work labor (to be used for over carpet only and not exposed to attendee foot traffic). Cords and plug strips must follow the regulations provided on the Electrical Safety and Regulations form.

What is an electrical floor plan and why do I need one?

Floor plan provides electricians with the necessary information to perform the work requested in your booth space.
A floor plan must include the following components:
  • Scaled
  • Orientation (call out the surrounding booths in accordance to front/back/sides of your booth)
  • Main Drop Location (MDL)
  • Power Distribution Points (provide specific measurements of these locations)
  • Include placement of overhead and parcan lighting.

How can I ensure that I receive the discount rates on my electrical order?

Be sure to submit the following by the electrical discount deadline date:
  • Complete valid Payment and Credit Card Authorization.
  • Order Electrical Outlets
  • Schedule Electrical Labor if distribution is required or for hook up of electrical apparatus.
  • Return complete Booth Layout Form – prefer in PDF or CAD form.
All items must be received by the discount deadline date in order to receive the discount rates. If one item is incomplete, the order is considered incomplete and the outlet rates will be placed at regular rates and the labor rates will be based on when a complete order is received. If the order is not complete by move-in timeline of the show, the rates will change to showsite rates for both outlets and labor.

What other fees could I incur?

All floor plans are reviewed prior to showsite in order to accurately prepare for the installation of power and overhead lights. Exhibitors with five or more extension cords used for floor work with incur a fee of $55.50 for the floor plan review. Exhibitors with 3 or more Bay Lights ordered will also incur a fee of $55.50 for the floor plan review.

If labor is scheduled and the electrician shows up and there is no one there to direct them, there will be a 1 hour not ready charge billed per worker requested. Exhibitors will need to go to the service desk when ready to place a new order. Show site labor rates may apply.

Two electricians are required when ordering booth work labor for installation of monitors over 37" and when cords need to be fished under carpet for floor work labor. An additional charge of $237.50 will be applied for every 1000 watt overhead light when your booth is in certain areas due to the nature of the building and equipment required to install these lights.

Materials are charged on an as needed basis and are added to your invoice. Be sure to budget for these incidentals like extension cords, plug strips, and tape. GES Electrical can assist you in estimating, though it is difficult to predict the length and amount needed until work is performed.