Expresso by GES

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GES TERMS AND CONDITIONS

Scope

These Terms and Conditions shall be binding upon Customer, GES Canada Ltd., and their respective Agents and representatives, including but not limited to Customer contracted labour such as Customer Appointed Contractors and Installation and Dismantle Companies, and any other party with an interest in the Goods. Each shall have the benefit of and be bound by all provisions stated herein, including but not limited to time limits and limitations of liability. By acceptance of services of GES Canada Ltd. or Agents, Customer and any other party with an interest in the Goods agree to these Terms and Conditions.

Customer Obligations

Payment for Services:
Customer shall be liable for all unpaid charges for services performed by GES Canada Ltd. or Agents. Customer authorizes GES Canada Ltd. to charge it's credit card directly for services rendered on it"s behalf after departure, by placing an order on-line, via fax, phone, or through a work order on site.

Credit Terms:
All charges are due before Services are performed unless other arrangements have been made in advance. GES Canada Ltd. has the right to require prepayment or guarantee of the charges at the time of request for Services. A failure to pay timely will result in Customer having to pay in cash in advance for future services. If a credit card is provided to GES Canada Ltd., GES Canada Ltd. is authorized to bill to such credit card any unpaid charges for services provided Customer, including charges for return shipping. Any charges not paid within 30 days of delivery will be subject to interest at 1.5% per month until paid.

100% Refund Guarantee :
Customer may cancel any orders for GES products and services made under GES Standard Terms and Conditions for any reason, provided written notice of cancellation is received by GES no less than seven (7) days prior to the first day of Move-In. If Customer has made any payment to GES for the orders, GES will refund 100% of such payment less the portion of such payment for services already performed by GES such as, but not limited to, custom cut carpet, special furniture, material handling, rigging, labor, electrical services or graphics.

Exhibitor Appointed Contractor (EAC) or Third Party:
An Exhibitor Appointed Contractor (EAC) is a company, other than the general or official service provider for the show, that requires access to your booth during installation and/or dismantling. The EAC may only provide services in the facility that are not designated by the facility as exclusive to a designated provider, or by the show organizer in a contract as an exclusive supplier or general service provider or other third party. GES shall have no liability to any party for damage or injuries caused by an Exhibitor or its third party agents. It is the Exhibitor's responsibility to provide its EACs with all show rules and regulations as set forth in the Exhibitor space lease and the Exhibitor Service Manual. Exhibitor agrees to indemnify and defend GES for the actions of its agents and EACs. The Exhibitor is responsible for any losses, damages or injuries that are caused by or attributed to Exhibitor Appointed Contractors that are not covered or provided by the Exhibitor Appointed Contractors' insurance.

Mutual Obligations - Indemnification

Customer to GES Canada Ltd.:
Except to the extent of GES Canada Ltd.'s own negligence and/or willful misconduct, Customer shall defend, hold harmless and indemnify GES Canada Ltd. from and against any claims, lawsuits, demands, liability, costs, and expenses, including reasonable attorney's fees and court costs, resulting from any injury to or death of persons, or damage to property, relating to or arising from performance under this Agreement. Customer agrees to indemnify and hold GES Canada Ltd. harmless for any and all acts of its representatives and agents, including but not limited to Customer Appointed Contractors and Installation and Dismantle Companies, any subtenant or other user of its' space or any agents or employees engaged in business on its' behalf of Customer or present at Customers' invitation.

GES Canada Ltd. to Customer:
To the extent of GES Canada Ltd.'s own negligence and/or willful misconduct, and subject to the limitations of liability below, GES Canada Ltd. shall defend, hold harmless and indemnify Customer from and against any claims, lawsuits, demands, liability, costs and expenses, including reasonable attorney's fees and court costs, resulting from any injury to or death of persons, or damage to property other than Goods. GES Canada Ltd. assumes no liability for bodily injury resulting from Customer's presence in areas which have been marked as "off limits to exhibitors" and during hours and days when exhibitors are present in the facility, prior to the start of and after the conclusion of their space lease with show management.

No liability for consequential damages

UNDER NO CIRCUMSTANCES WILL ANY PARTY BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR INCOME.

PAYMENT POLICY

ADVANCE PRICING:
To qualify for the Advance Price, orders must be received with full payment on or before the Advance Price Deadline Date. Advance Price for online orders and offline (email/fax) orders varies. After the Advance Price Deadline Date has passed, orders will be charged the Standard Price as listed online. Orders without payment will not be processed until payment is received and may be charged the Standard Price.

ON-SITE PRICING:
All orders received beginning on the first day of event move-in, through to the completion of the event, will be charged the On-Site Price. The On-Site Price is calculated at an increase of 20% to the Standard Price listed online and on the order forms.

METHOD OF PAYMENT:
GES accepts VISA, MasterCard, American Express, Debit, EFTs/Wire Transfers and cheques as methods of payment. Purchase Orders are not considered payment. Exhibitors will be charged $20.00 for cheques returned as NSF.

EFT/WIRE TRANSFER INFORMATION:
To properly credit your account, please complete the "Electronic Funds/Wire Transfer Form" that will be sent to you with the invoice. Note: There is a minimum service charge applicable on all EFT/Wire Transfers ($20.00 North America, $40.00 International). Any additional fees are the responsibility of the Exhibitor and may vary depending on processing bank. Please ensure that transfers are received a minimum of fifteen (15) days prior to the event.

PAYMENT SCHEDULE:
Payment for all GES products and/or services must be pre-paid in full. GES will not provide Material Handling, In-Booth Forklift , and/or Labour Services without a completed "Credit Card Authorization Form" on file.

THIRD PARTY BILLING:
Exhibitors may arrange for an Exhibitor Appointed Contractor (EAC) or Third Party agent to manage their exhibit and order services on their behalf. GES will agree to this arrangement provided that the EAC/agent makes satisfactory payment arrangements with us. In the event that an authorized EAC/agent does not pay for GES services as agreed upon, the Exhibitor is ultimately responsible for all charges incurred on its behalf.

ADJUSTMENTS AND CALCULATIONS:
Adjustments to an invoice will not be made after the close of the event. Some items, services, and labour are subject to cancellation fees. Refer to each page for specific details.

TAXES:
Taxes vary by location and will be added to your invoice. If you are tax exempted in Canada you must provide a GST and/or QST Exemption Certificate. Please send the above information to the GES Canada Ltd. office for this show, prior to the deadline.

If you have any questions regarding our payment policy, please contact us or visit our service center during the move-in.

2025 EDM Franchise Show

EDMONTON EXPO CENTRE

Saturday, November 15 - Sunday, November 16, 2025

Order GES Canada Services by Friday, October 31 for Best Pricing

Scope

Customer Obligations

Mutual Obligations - Indemnification

No liability for consequential damages

PAYMENT POLICY

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