Natural Products Expo West 2020 - Marriott

Marriott Anaheim

Wednesday, March 4 - Friday, March 6, 2020

The deadline to order for this Show has already expired

Frequently Asked Questions



Is it safe to order from the site?

Absolutely! As you can see in the address bar, we are an “https” website, which means we have extra levels of security to keep your information safe. We also have security certificates on our transaction pages to let you verify you are connecting to GES safely.

What are the system requirements to view this site?

We are always working on ways to use the most popular browsers to make our site crisp and clear. Right now our site supports Internet Explorer 11, Edge, Firefox 3.0+, Chrome 8+, Opera 11.0+, and Safari 5.0+. To make orders fast and successful, you will also need to make sure you are running on a modem of 56 Kbps and make sure to enable JavaScript and pop-ups in your browser settings. Here are the links to download the browser of your choice:

How do I create an account?

At the top of this page you will see a “LOG IN” link. This is where you create your own master account. By creating a master account you will be able to place orders and register for specific events. Once you have registered your booth on an event, it will appear under "My Shows."

Do I need an Activation code? Do I need one to sign-up?

No. Not if you’re simply looking for information about your show. However, when it’s time to order you will need to create a log-on account and register for a show. When registering, you will be asked to enter in a company name or a booth number so that we can link to your company on record. Once linked, you will be able to edit and update your show specific profile.

How will I receive my order confirmation?

You can access your Order Confirmation by clicking the "Download and view your order details" button on the Order Confirmation page. Plus we will send you an email confirmation to the email address on your profile. We suggest you print out a hard copy for your records. You can also check the status of your order by logging onto your GES account and reviewing your order history.

When will my credit card be charged?

Your card will be charged as soon as GES processes your order. When completing your order, make sure to only click the confirmation button just once.

Can I pay online with a check?

Yes! Just select the "I'll be sending a company check to GES" radio button and provide the check number in the checkout to let us know to look for your check. Please note: if GES does not receive your check, the products and services you ordered will not be delivered.


Can I arrange shipping using GES Logistics?

Absolutely! By using GES Logistics, you can save time and money. For a shipping quote, please visit our website at or call (888) 454-4437 to find out all the details.

How do I track my shipping?

If you are using GES Logistics and you want to know the status of your order, visit our website where you can track and trace your shipment(s). Just go to

What else should I know about your website?

In addition to being able to order a wide variety of products and services, you can also find specific information about your show. Check out the show menu for details about your show. 

After my order has been processed, but I need to make changes, how do I do this?

Once you have confirmed your order with us the only way you can make changes is to give the National Servicenter® at (800) 475-2098, and they will be able to assist you.

Can I start an order now, then come back later to finish it?

Yes, as long as you are logged into the show. If you are logged in and registered for the show, your order will automatically be saved onto our server. When you come back, you can pick up where you left off.